Material Information

Title:
Abusive supervision and its impact on performance
Series Title:
Barry University Dissertations -- School of Education
Creator:
Estes, Bradley
Place of Publication:
Miami, Fla.
Publisher:
Barry University
Publication Date:
Language:
English
Physical Description:
x, 159 leaves : ill., charts ; 28 cm

Thesis/Dissertation Information

Degree Disciplines:
Education

Notes

Abstract:
Purpose: Abusive supervision may have a significant negative influence on the performance of subordinates. Not only may subordinates react with a diminished work attitude or be more likely to resign, they also may intentionally reduce productivity, purposely neglect to follow supervisory instructions, and be less likely to participate in extra-role behaviors. Performance may decline and performance improvement may become more difficult. This study explored the performance-related reactions to supervisory abuse. Two research questions guided this study: (1) How did abusive supervision influence performance-related behaviors? (2) What were the characteristics of the behaviors influenced by abusive supervision? Method: This study was a systematic, random-sample inquiry among approximately 6,500 licensed registered nurses in a South Florida county. Data collection was by a mail survey utilizing a self-administered, self-report questionnaire. Responses were anonymous. Bennett and Robinson’s (2000) organization deviant behavior workplace scale was utilized. A screening question determined participation. The required sample size of 364 useable responses for a ±5% sampling error at a 95% confidence level was attained. The inquiry was a descriptive study and utilized quantitative measures. Major Findings: This study found that 46.6% of its participants had experienced supervisory abuse with 36.6% of the participants reporting negative influences on performance. Up to 73.5% of those reporting negative influences on performance engaged in behaviors reducing productivity. The data demonstrates that abusive supervision resulted in a number of behaviors which diminished performance. The data also revealed that subordinates of abusive supervisors neglected to follow the instructions of their supervisors, thus reducing organizational control. Supervisory abuse may interfere with human resource development’s (HRD) core objectives. This study’s findings should be of considerable concern to HRD professionals whose primary role is to facilitate a healthy and productive work environment.
Thesis:
Thesis (Ph.D.)--Barry University, 2008.
Bibliography:
Includes bibliographical references (leaves 140-151).

Record Information

Source Institution:
Barry University
Holding Location:
Barry University Archives and Special Collections
Rights Management:
Copyright Bradley Estes. Permission granted to Barry University to digitize, archive and distribute this item for non-profit research and educational purposes. Any reuse of this item in excess of fair use or other copyright exemptions requires permission of the copyright holder.
Resource Identifier:
HF5549.2.U5 E77 2008_EstesBradley ( BU-Local )
Classification:
HF5549.2.U5 E77 2008 ( lcc )

BUDC Membership

Aggregations:
Barry University
Theses and Dissertations