Perspectives of e-learning in organizations : cross-functional collaboration among human resources, management, and information technology

Material Information

Title:
Perspectives of e-learning in organizations : cross-functional collaboration among human resources, management, and information technology
Series Title:
Barry University Dissertations -- School of Education
Creator:
Begley, Linda K.
Place of Publication:
Miami, Fla.
Publisher:
Barry University
Publication Date:
Language:
English
Physical Description:
x, 154 leaves ; 28 cm

Thesis/Dissertation Information

Degree Disciplines:
Education

Notes

Abstract:
Purpose: This study is intended to contribute to the Human Resource field by focusing on the cross-functional collaboration among human resource, management, and information technology professionals with respect to transitioning from classroom training to e-learning training in organizations. The study focuses on a contemporary phenomenon, the collaboration process of implementing e-learning in organizations. There is substantive research on e-learning in organizations; however, there is an area that invites more in-depth investigation, and that is the collaboration process. The collaborative approach discussed in this study will be valuable to human resource development professionals providing guidance to organizations contemplating making the transition from classroom training to implementing e-learning programs and educators. Method: This study is qualitative using a descriptive single case (Yin, 2009) guided by ontological and methodological assumptions in which the researcher seeks to understand the nature of the reality as it is constructed by participants involved in the situation (Cresswell, 1998). Data for this study were collected from 18 anonymous, voluntary participants via a secured, online survey questionnaire responding to seven open-ended questions describing their first-person accounts of experiences. The questions were relative to the collaboration process of transitioning from classroom training to e-learning in the selected organization. Utilizing a secured survey eliminates the concern for interviewer bias (Best & Kahn, 1994). Major Findings: Participants’ lived experiences and perspectives revealed that using a cross-functional collaborative process with Human Resources, Management, and Information Technology when transitioning from classroom learning to e-learning programs can be beneficial. From the 18 Participants, over 72% had a favorable perspective toward the effectiveness of collaboration in the selected organization. Using the collaborative process, the participants reported through their responses to the survey, provides opportunities to educate all key parties and allows for multiple stakeholders’ perspectives that build consensus. There were four emerging major themes and ten sub themes. The first major theme was that of collaboration with sub themes of inclusion and unification. Based on the responses, teamwork was evident, and the participation of key members from the three cross-functional areas contributed to the progress of launching e-learning in the selected organization. The second major theme centered on the learning culture with sub themes of innovative, participative, and embracing change. The third major theme focused on future challenges, and included sub themes of resources, technology, and communication. The fourth major theme, which is significant and demonstrated the commitment of continuing the collaborative process, was that of vision. The sub themes were organizational growth and employee development. Both of these components are critical to an organization with respect to developing human capital.
Thesis:
Thesis (Ph.D.)--Barry University, 2012.
Bibliography:
Includes bibliographical references (leaves 120-145).

Record Information

Source Institution:
Barry University
Holding Location:
Barry University Archives and Special Collections
Rights Management:
Copyright Linda K. Begley. Permission granted to Barry University to digitize, archive and distribute this item for non-profit research and educational purposes. Any reuse of this item in excess of fair use or other copyright exemptions requires permission of the copyright holder.
Resource Identifier:
HF5549.5.T7 B44 2012_BegleyLinda ( BU-Local )
Classification:
HF5549.5.T7 B44 2012 ( lcc )

BUDC Membership

Aggregations:
Barry University
Theses and Dissertations