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Thesis/Dissertation Information
- Degree Disciplines:
- Nursing
Notes
- Abstract:
- Background: Communication is the art of expression and how human beings convey the world around them. Lack of communication between nurses and patients, is a known contributing factor in poor patient outcomes and satisfaction. This also adds to a negative impact on healthcare outcomes including; increased anxiety, guilt, stress, pain, and decreased satisfaction in physiological and functional status. Purpose: The purpose of the study was to explore the effects of nurse-patient communication and other predictors of quality of care provided to patients in the Intensive Care Unit (ICU). Theoretical Framework: Meleis’ transitional theory was used to guide this study. Methods: A convenience sample of former ICU patients participated in the study. Instruments included a demographic questionnaire, the Quality of Communication questionnaire, and Caring Behavior Inventory Scale. Pearson correlation and multiple linear regression analysis were used to analyze the relationship between nurse-patient communication and quality of care, and to determine if the relationship is dependent on select demographic variables such as gender, age and ethnicity. Results: Hypothesis one showed a statistically significant positive relationship between nurse-patient communication and quality of care, r = .75, p < .001. Hypothesis two revealed that gender does not significantly affect the relationship between quality of communication and quality of care, but showed that a linear combination of independent variables were significantly related to caring behavior score F (3,75) = 35.5, p < .001. Hypothesis three showed that age does not significantly affect the relationship between quality of communication and quality of care, but a linear combination of independent variables were significantly related to caring behavior score F (3, 73) = 35.9, p < .001. Lastly, hypothesis four disclosed that White ethnicity significantly affects the relationship between quality of communication and quality of care, and a linear combination of independent variables was significantly related to caring behavior score F (3, 75) = 37.6, p < .001. Conclusions: Nurses and other healthcare professionals caring for patients in the ICU are urged to generate and implement nursing interventions and therapeutics that foster effective interpersonal relationship and communication interactions in the clinical setting. These interventions will ultimately decrease the factors and barriers that hinder communication interactions and promote effective nurse-patient communication satisfaction in care provided.
- Thesis:
- Thesis (Ph.D.)--Barry University, 2018
- Bibliography:
- Includes bibliographical references (leaves 168-199)
Record Information
- Source Institution:
- Barry University
- Holding Location:
- Barry University Archives and Special Collections
- Rights Management:
- Copyright Anne Chinye. Permission granted to Barry University to digitize, archive and distribute this item for non-profit research and educational purposes. Any reuse of this item in excess of fair use or other copyright exemptions requires permission of the copyright holder.
- Resource Identifier:
- RT86.3.C65 2018_ChinyeAnner ( BU-Local )
- Classification:
- RT86.3.C65 2018_ ( lcc )
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